Toowoomba GARDEN CITY HOLIDAY PARK

Terms & Conditions

PAYMENT POLICY

Off Peak and Shoulder Periods – Minimum Nights stay may apply

A deposit of one night’s tariff is payable at time of booking. The balance is payable on arrival.

Peak Periods – Minimum Nights stay may apply.

A deposit of one night’s tariff is payable at time of booking. The balance is payable 4 weeks prior to arrival.

Easter: A deposit of one night’s tariff is payable at time of booking. The balance is payable by 1st March.

Christmas: A deposit of one night’s tariff is payable at time of booking. The balance is payable by 1st November.

 

CANCELLATION POLICY

Off Peak and Shoulder Periods

Cancellations – up to 14 days prior – all bookings cancelled will incur a $30.00 administration fee.

Peak Periods, Easter & Christmas

Cancellations - up to 4 weeks prior – all bookings cancelled will incur a $30.00 administration fee.

If Outside Cancellation Policy - All monies being forfeited

Specials – Terms and Conditions apply

 

BOOKINGS MADE VIA THIRD PARTY SITES

All Bookings booked through Third Party Sites (e.g. Booking.com) have their own payment and cancellation policy. 

Please refer to their policy as this may differ from the park policy.

To cancel or change a booking, make direct contact with the applicable third-party site.

 

REFUND CONDITIONS: Providing the necessary notice has been given and you are able to receive a refund, the remaining deposit will be refunded by the same method in which they were originally paid. All refunds will be processed within 7 days.

 

TRAVEL INSURANCE AND WEATHER EVENTS

It is highly advised to look at travel insurance for cover due to unforeseen circumstances including weather events/conditions, event cancellations, medical expenses, health pandemics and loss or damage to personal baggage. Within the cancellation period of your booking, a refund will not be made to weather conditions/events.